QI project triggered by falling KPI and a negative patient experience ‘I wish I could have gone back home’.
The aim is to improve KPI 6: return to original residence to the national average (70%) by 1/06/2022.
This is due to our KPI 6 falling below the national average
October 2021: 68% in comparison to national average (70%) with further downward trajectory
Pre COVID: 79% of patients returned to their original residence.